Let the hunt begin
Thank you for purchasing your hunt! We just need a few more details to get your hunt and up running.
Get ready to fall in love with the world's greatest museum of art and design. We’ll take you on a journey through 5,000 years of creativity and culture, seeing everything from the original Da Vinci code through to the object that links Downing Street with Adolf Hilter.
Famously described as an “extremely capacious handbag”, you’ll cut through the vast collection of 2.3 million objects, discovering the very best hidden gems and fascinating stories this amazing museum has to offer.
Where, when and how will my hunt start?
The hunt begins at at the info desk in the grand entrance where you may want to pick up a free map. Note that the entrance is on level 0. You will receive a welcome message after purchasing with instructions of how to play. The hunt won't begin until you are in position and reply with "start" to this welcome message. There is no expiry, so you can sign up now and play on a later day.
What our customers say
"Checking out London's museums and best-loved attractions has just got even more interesting."
Frequently asked questions
How many people can play?
You can play alone or in a team. We recommend teams of 2-4 people. If you are a larger group, consider splitting into multiple teams and staggering your start times. Each team will have a team leader that can send and receive clues.
How do I receive the clues?
You can choose to receive the clues via Facebook Messenger or SMS.
What happens if I get stuck?
If you need some help to solve a clue, we’ll give you some helpful hints. You can reply with "where" to find out where to go, "what" for a description of what you are looking for or "solve" to solve the clue and skip to the next question.
Can I book in advance?
Yes. You can book online as soon as you have chosen which treasure hunt to do. We’ll send you an email with instructions to start, and then you can start at your leisure, whether that is an hour or a year later.
Can I book for my corporate away day?
Yes. Book a hunt for multiple teams and you’ll be able to invite team captains whenever you are ready. As the organiser you’ll be able to see how each team performs, how long they take and how many hints they need, so you can turn it into a competition if you like!
Is there a time limit on the day?
There’s no time limit. Feel free to explore the museum at your own pace. Just make sure you check the museum's opening times before your visit and leave yourself enough time to finish the hunt.
What do I need to bring?
You just need a mobile phone with enough battery to last a few hours.
What happens after I sign up?
If you decide to play by Facebook Messenger you’ll receive a welcome email with a link that will take you to our chatbot. Our chatbot will then tell you the exact location inside the venue where the hunt starts.
If you play by SMS then you’ll receive a text message from our chatbot automatically.
Are text messages normal price?
Yes. Texting our chatbot is like texting a local friend. If you get text messages as part of your phone plan then it’ll be free to text our chatbot. You’re not charged for receiving messages.
Is it wheelchair accessible?
Check with the venue to see if they are accessible. Our routes tend to span the whole museum which can mean traversing a lot of stairs. Not all stairwells will have lift, so wheelchair users may have to find alternative routes between floors.
